A Russian party in the contract
The buyer's bank sees a Russian counterparty and stops the payment at compliance. The most common reason for a rejection.
For exporters · companies and sole traders
Returning export proceeds from abroad
Your buyer pays a non-resident company's invoice by SWIFT transfer in dollars — there is no Russian party in the payment, so their bank processes it. The funds reach your account in rubles at the Central Bank of Russia rate, with a full set of documents for currency control.
Deal structure
Buyer abroad
SWIFT · USD
Non-resident company
invoice · international account
Your company in Russia
rubles · Central Bank of Russia rate
Minimum amount
from $20,000
or the equivalent, on every destination
Export contract
required
without it the deal is not processed
Receiving format
SWIFT · USD
to an international account
Destinations
Asia and beyond
China, Korea, Japan and other countries
Where proceeds get stuck
Six reasons the money doesn't arrive
The payment is stuck in the chain
A correspondent bank holds or returns the funds without explaining why.
Compliance asks for documents
The bank on the buyer's side asks for confirmations on the deal, the correspondence drags on for weeks, and the shipment has already gone out.
The documents are in the wrong form
Currency control asks for confirmations that are not in the set supplied by the counterparty.
The contract is not registered
Until the contract is registered with your servicing bank, crediting the proceeds runs into a formality.
Contract deadlines are running
The proceeds are abroad, while your obligations to the buyer and the bank won't wait.
How it works
Who signs what with whom, and where the money goes
- 1We sign an agency agreement between your company and the non-resident company on the basis of the export contract
- 2The non-resident company issues an invoice to your buyer
- 3The buyer sends a SWIFT payment in dollars to the international account
- 4Once the funds arrive, the rate is locked at the Central Bank of Russia rate
- 5An addendum is signed and the funds reach your account in rubles
Why EAST PAY
Market experience and predictable deal mechanics
5+ yearsof cross-border payments practice
200,000+transactions processed
500+partners worldwide
$50M+in payment turnover
6documents in the closing document set
until 16:00Moscow time the locked rate holds
T0 + 1–3business days until the funds are credited to your account
Will your deal work?
Tell us about the buyer, the goods and the amount — a manager will check the jurisdiction and the documents and name the terms before the deal starts.
Who your buyer pays
The invoice is issued by a non-resident company acting under an agency agreement in the interests of your company. You see its full bank details in the agreement and on the invoice — before the buyer makes the payment.
You remain the party to the export contract. No Russian party appears in the payment itself — which is exactly why the buyer's bank processes it.
If the payment does not go through
If the buyer's bank returns the transfer or the funds do not arrive, the deal is not left hanging: either a refund is arranged or the payment is reissued with corrected bank details.
The procedure is agreed with your manager before the deal starts, not after a rejection.
Documents
What your bank and the tax office see
- Agency agreement
- On what basis the non-resident acts in the interests of your company
- Agent's report
- What was done under the mandate and for what amount
- Addendum
- The terms for transferring the funds to your company
- Payment orders
- The movement of funds on both sides of the deal
- Confirmation of performance
- That the obligations under the export contract have been met
The set lets you record the deal in your accounting and tax reporting. A manager names the exact composition for your deal before work starts.
What we check before we start
- Your company and its beneficiaries under AML and KYC procedures
- The buyer's jurisdiction — the list is reviewed monthly
- The goods or the service. For services — work completion certificates
- The deal documents. If the data does not match, the operation is stopped
What we don't handle
Payments for dual-use goods: special alloys and chemical precursors, microelectronics and chips, supercomputers and specialized software, encryption and navigation equipment, components for aircraft, drones and missiles, nuclear materials.
EAST PAY complies with AML and KYC requirements and reserves the right to decline to support operations that do not meet its internal regulations and applicable law.
The other direction
You need to pay a supplier abroad
The same agency structure and the same manager. The threshold is lower — from $1,000. Payment formats depend on the supplier's country.
Similar operations
Questions and answers
What exporters ask most
Didn't find your answer — message a manager and we'll help you sort it out.
What is the minimum amount you work with for exporters?
From $20,000 or the equivalent. The threshold is the same for every destination. For payments to suppliers it is lower — from $1,000.
Who exactly does my buyer pay?
A non-resident company that acts under an agency agreement in the interests of your company. You see the recipient's full bank details in the agreement and on the invoice before the deal starts.
Can the buyer pay in their own currency inside their country?
No. Proceeds are received by SWIFT transfer in dollars to an international account — this format works on every destination.
Can we work without an export contract?
No. For an exporter the contract is always required — the agency agreement is based on it, and without that agreement the deal cannot be set up.
Ready to start
Is your buyer's bank blocking the payment to Russia?
We'll review the deal, check the documents and the buyer, and propose a route where no Russian party appears in the payment itself.