What we control at every stage of the deal
What EAST PAY takes on for each deal: the rate locked before the operation, a full set of closing documents and support through to confirmed settlement.
Our obligations on the deal
Rate locked before the operation
The rate is agreed and locked before you transfer funds — the final amount does not change along the way.
Full document set
Agency contract, payment order and invoice are issued officially for each deal — for your accounting and bank.
Registrations and corporate documents
EAST PAY is registered as a payment and exchange agent in several jurisdictions. All documents are available in the “Documents” section.
Support until settlement
We follow the payment at every stage and confirm the funds actually reached the recipient, not just that they were sent.
Counterparty screening (AML/KYC)
We screen wallets and bank details for risk to reduce the chance of freezes and chargebacks.
How funds are returned if the operation is not carried out
If the operation cannot be carried out on the agreed terms, the funds are returned.
Questions about the guarantees?
A manager will review your case and suggest the optimal, safe payment route.