
We build the route around the recipient's bank requirements
We take on complex, urgent and non-standard cases: when a payment fails, the bank reverses it, or the destination needs a special route.
We build a working payment route for your case: country, amount, currency, documents and recipient. We lock the rate before the operation, see the transfer through to actual settlement and help reduce the risk of delays, returns and extra questions from banks.
We take on the route, the documents and control of the operation's status so the payment arrives predictably.

We take on complex, urgent and non-standard cases: when a payment fails, the bank reverses it, or the destination needs a special route.

We pick a primary and a backup route accounting for the country, currency, amount, documents and jurisdiction requirements.

We fix the rate and terms before the operation starts — the final cost is known in advance.

We prepare the agency contract, order, invoice and operation report so the payment can be properly confirmed.

We pick the route with the shortest possible timelines. Timelines depend on the corridor, the currency and the recipient's bank — we state them before the operation starts.
The estimate matches what the manager confirms: the same rate source, no surprises at the payment stage.




Pick a profile — we'll show the cases we handle most often.

We cover companies' payment tasks — from invoices to complex foreign-trade structures tailored to the deal.
We clarify currency, corridor, documents and timing — and define the right route.
We screen the parties and the operation to account for requirements and reduce risk early.
We calculate the final cost and lock the rate before the operation — no surprises.
We hand over the signed documents, run the operation and confirm the receipt of funds.
Moscow is the main hub. We deposit and disburse funds in offices across Russia and operate dozens of international corridors.
60 cities
Real deals where the payment route had to be built around a specific task. Open a case to read it in full.
We follow AML and KYC requirements, prepare the complete document set and accompany every operation.

We screen the parties and the operation, meet the requirements of applicable jurisdictions and reduce risk in advance.

Agency agreement, mandate, invoice and an execution report — the client's accounting is closed.

A manager runs the deal from request to confirmed receipt of funds.

A transparent settlement scheme and an operation status you can see at every stage.
Partners
We operate under the registrations and regulatory requirements of the applicable jurisdictions.
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A bank follows its internal procedures: if the destination, recipient, currency, payment purpose or documents don't fit the standard process, the operation may go to review, bounce back or fail. EAST PAY works differently: we first analyse the client's task — country, amount, currency, recipient, documents, timelines and jurisdiction requirements — and then build a working payment route. We don't just send a transfer; we assess in advance how to run the operation correctly, which documents are needed and where risks may arise. This matters especially for complex destinations, foreign invoices, foreign-trade payments, supplier payments, real estate, cars, medical services and non-standard international payments.
If a standard bank transfer doesn't fit, we dig deeper: we look at the country, currency, amount, recipient, documents, payment purpose and the parties' requirements. Then we choose an alternative settlement route: through another jurisdiction, a payment agent, partner infrastructure or another available format. The route must be not just fast but clear in terms of documents, deal logic and financial-regulation requirements.
A personal EAST PAY manager is assigned to every client. They run the operation from the initial analysis to actual settlement: clarify the inputs, help collect the documents, agree the route, keep the client updated and coordinate every stage. This is especially important for complex international payments where there may be checks, document clarifications or questions about the recipient, currency, payment purpose or jurisdiction requirements.
Documents depend on the task, amount, country, recipient and payment route. For individuals, you usually need the transfer details and a basis for the operation: an invoice, bill, contract, proof of purchase, a medical bill, real-estate or car documents, or other supporting materials. For businesses, an invoice, an agreement or contract, the counterparty's details and documents confirming the economic substance of the payment are typically required. An EAST PAY manager will tell you in advance which set of documents your operation needs.
We provide a set of closing documents for the operation: the agency contract, order, invoice, payment order and an operation execution report. This package helps confirm the payment purpose, tie the transfer to a specific deal and record the operation correctly in accounting or internal reporting. The final set depends on the task, the route and the parties' requirements.
The final cost depends on the amount, currency, destination, chosen route, urgency and payment structure. Before the operation we calculate the rate, fee and final amount due so the client understands the full economics in advance. Once agreed, the terms are locked before the payment starts. If several routes are available, an EAST PAY manager will show the options and explain the difference in timelines, cost and documents.

We'll review your situation, check the documents and pick a route accounting for the country, currency, amount, recipient and jurisdiction requirements.