Payment agent for trade and private operations

Architecture of international payments

We build a working payment route for your case: country, amount, currency, documents and recipient. We lock the rate before the operation, see the transfer through to actual settlement and help reduce the risk of delays, returns and extra questions from banks.

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5+ yrsin cross-border settlements
5 countriesregistrations & legal presence
500+partners worldwide
$50M+payments turnover
Why EAST PAY

We deliver private-bank service — without bureaucracy and extra questions

We take on the route, the documents and control of the operation's status so the payment arrives predictably.

We build the route around the recipient's bank requirements

We take on complex, urgent and non-standard cases: when a payment fails, the bank reverses it, or the destination needs a special route.

We work across dozens of international corridors

We pick a primary and a backup route accounting for the country, currency, amount, documents and jurisdiction requirements.

We lock the rate before the operation

We fix the rate and terms before the operation starts — the final cost is known in advance.

Full document package

We prepare the agency contract, order, invoice and operation report so the payment can be properly confirmed.

Speed and deadlines

We pick the route with the shortest possible timelines. Timelines depend on the corridor, the currency and the recipient's bank — we state them before the operation starts.

Calculator

We lock the rate before the operation

Transparent rate with no hidden mark-ups

The estimate matches what the manager confirms: the same rate source, no surprises at the payment stage.

  • Dozens of currenciesand corridors
  • Real-time rateupdates automatically
  • Fee in the rateno hidden mark-ups
  • Rate lock30 minutes before the operation
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Rate1 RUB = USDT
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Services

Solutions for business and individuals

Pick a profile — we'll show the cases we handle most often.

We cover companies' payment tasks — from invoices to complex foreign-trade structures tailored to the deal.

Best fit for

  • Importers and exporters
  • E-commerce and digital business
  • Manufacturing and logistics companies
  • Trading companies
  • Companies with international contracts
  • Car importers and dealers

Core tasks

  • Paying invoices and contracts
  • Foreign trade and currency control
  • Settlements with overseas partners
  • Custom routes for complex deals
  • Document support
  • Returning export proceeds
How we work

Four steps from request to settlement

  1. 1

    Analysing the case and deal structure

    We clarify currency, corridor, documents and timing — and define the right route.

  2. 2

    Counterparty screening (AML/KYC)

    We screen the parties and the operation to account for requirements and reduce risk early.

  3. 3

    Locking the rate and terms

    We calculate the final cost and lock the rate before the operation — no surprises.

  4. 4

    Execution and support

    We hand over the signed documents, run the operation and confirm the receipt of funds.

Coverage

Hubs and offices across key corridors

Moscow is the main hub. We deposit and disburse funds in offices across Russia and operate dozens of international corridors.

International corridors
Offices in Russia

60 cities

  • Moscow
  • St. Petersburg
  • Yekaterinburg
  • Novosibirsk
  • Kazan
  • Krasnodar
  • Sochi
  • Vladivostok
  • Rostov-on-Don
  • Nizhny Novgorod
  • Samara
  • Khabarovsk
Cases

Cases and anonymised client stories

Real deals where the payment route had to be built around a specific task. Open a case to read it in full.

Heavy machinerySanctions restrictions

Paying for a heavy machinery delivery to Georgia under sanctions

The client sells construction machinery in Russia and was paying for a delivery to Georgia. A direct payment wouldn't go through because of sanctions restrictions on the recipient's side.

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ExportThree jurisdictionsFull document set

Paying for a crab shipment across three jurisdictions

An exporter needed to receive payment for a crab shipment: the goods went to South Korea, while the contractual supplier was a Russian company.

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Coal exportSanctionsFee known in advance

Payment from China for a coal exporter under sanctions

After shipping coal to China, the buyer couldn't pay because of sanctions — the delay risked daily penalties and major losses.

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Equipment importEULocked rate

Paying for industrial equipment from Europe

A manufacturer was buying machine tools in Europe, but the supplier refused a direct payment from Russia while delivery deadlines were closing in.

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LogisticsFreightMultiple currencies

Paying ocean freight on an import from Asia

An importer had to pay for ocean shipping and port services in Asia, but the freight payment kept stalling and the containers risked demurrage.

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Services & marketingChina

Paying for marketing in China when only dollars would do

A Russian company paid for marketing services in China, but the supplier couldn't open an account with the client's bank — and its own bank could only accept US dollars.

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MaritimeFreightRate agreed in advance

Freight for a shipping line: a payment on its own vessel

A shipping line was paying freight for its own vessel: the payment called for a route built around a specific recipient and the currency of the contract.

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LogisticsSouth Africa

A payment to South Africa for a logistics company

A logistics company couldn't find a payment agent to handle its importer's payment to South Africa.

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ExportCosmeticsSettlement at an agreed rate

Returning export revenue for a cosmetics exporter to Europe

The company makes natural cosmetics and supplies them to Europe, but ran into trouble bringing its foreign-currency revenue back.

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ImportChina

Paying for furniture from China via Alipay after the supplier's account was frozen

An importer was ordering furniture from China, but the supplier's account was frozen — the only way left to pay was crediting yuan to the company's Alipay.

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Trust

Control, documents and deal support

We follow AML and KYC requirements, prepare the complete document set and accompany every operation.

AML/KYC by the book

We screen the parties and the operation, meet the requirements of applicable jurisdictions and reduce risk in advance.

Full document set

Agency agreement, mandate, invoice and an execution report — the client's accounting is closed.

Personal guidance

A manager runs the deal from request to confirmed receipt of funds.

Control at every step

A transparent settlement scheme and an operation status you can see at every stage.

Partners

Bank SamoletPlaneta VitaminovHIKORHANKOR

Documents

We operate under the registrations and regulatory requirements of the applicable jurisdictions.

View documents
FAQ

What our clients ask

Didn't find an answer? Message a manager and we'll help.

How is EAST PAY different from a bank?

A bank follows its internal procedures: if the destination, recipient, currency, payment purpose or documents don't fit the standard process, the operation may go to review, bounce back or fail. EAST PAY works differently: we first analyse the client's task — country, amount, currency, recipient, documents, timelines and jurisdiction requirements — and then build a working payment route. We don't just send a transfer; we assess in advance how to run the operation correctly, which documents are needed and where risks may arise. This matters especially for complex destinations, foreign invoices, foreign-trade payments, supplier payments, real estate, cars, medical services and non-standard international payments.

What if a standard transfer doesn't work?

If a standard bank transfer doesn't fit, we dig deeper: we look at the country, currency, amount, recipient, documents, payment purpose and the parties' requirements. Then we choose an alternative settlement route: through another jurisdiction, a payment agent, partner infrastructure or another available format. The route must be not just fast but clear in terms of documents, deal logic and financial-regulation requirements.

Who is responsible for supporting the deal?

A personal EAST PAY manager is assigned to every client. They run the operation from the initial analysis to actual settlement: clarify the inputs, help collect the documents, agree the route, keep the client updated and coordinate every stage. This is especially important for complex international payments where there may be checks, document clarifications or questions about the recipient, currency, payment purpose or jurisdiction requirements.

What documents are needed for a payment?

Documents depend on the task, amount, country, recipient and payment route. For individuals, you usually need the transfer details and a basis for the operation: an invoice, bill, contract, proof of purchase, a medical bill, real-estate or car documents, or other supporting materials. For businesses, an invoice, an agreement or contract, the counterparty's details and documents confirming the economic substance of the payment are typically required. An EAST PAY manager will tell you in advance which set of documents your operation needs.

What closing documents do you provide?

We provide a set of closing documents for the operation: the agency contract, order, invoice, payment order and an operation execution report. This package helps confirm the payment purpose, tie the transfer to a specific deal and record the operation correctly in accounting or internal reporting. The final set depends on the task, the route and the parties' requirements.

How is the final cost calculated?

The final cost depends on the amount, currency, destination, chosen route, urgency and payment structure. Before the operation we calculate the rate, fee and final amount due so the client understands the full economics in advance. Once agreed, the terms are locked before the payment starts. If several routes are available, an EAST PAY manager will show the options and explain the difference in timelines, cost and documents.

Ready to start

A complex payment, an invoice or a non-standard destination?

We'll review your situation, check the documents and pick a route accounting for the country, currency, amount, recipient and jurisdiction requirements.

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