Transparent guarantees at every step of the deal
We stand behind the outcome: we lock the rate before you start, prepare the full document set and see the payment through to actual settlement with the recipient. Here is exactly what you get as an EAST PAY client.
What we guarantee
Rate locked before the operation
The rate is agreed and locked before you transfer funds — the final amount does not change along the way.
Full document set
Agency contract, payment order and invoice are issued officially for each deal — for your accounting and bank.
Licences and registration in 4 countries
EAST PAY is registered as a payment and exchange agent in several jurisdictions. All documents are available in the “Licences” section.
Support until settlement
We follow the payment at every stage and confirm the funds actually reached the recipient, not just that they were sent.
Counterparty screening (AML/KYC)
We screen wallets and bank details for risk to reduce the chance of freezes and chargebacks.
Refund if the operation cannot proceed
If the operation cannot be carried out on the agreed terms, the funds are returned.
Questions about the guarantees?
A manager will review your case and suggest the optimal, safe payment route.