A bank operates according to standard regulations. EAST PAY selects a payment route tailored to the client's task and manages the operation taking into account the requirements of different jurisdictions.

Yes, in such cases an alternative settlement model is selected, taking into account bank requirements and the transaction structure.

A dedicated manager is assigned to each request and accompanies the operation through all stages until completion.

It depends on the task: for individuals — transfer details (passport, wallet/account/amount); for businesses — an invoice and agreement/contract.

The transaction is accompanied by a complete set of documents, including: an agency agreement, a mandate (instruction), a commercial invoice, a payment order to the supplier, and a mandate performance report. The composition of the document package is subject to adjustment based on the transaction structure and the client's accounting requirements.

The commission depends on the amount, currency, direction, and structure of the payment. The final cost is fixed before the operation begins.

It depends on the direction, currency, transaction structure, and the requirements of the recipient's banks. The need for currency control procedures may also affect processing time.

As a rule: a contract, invoice, and a company registration card from Russia. In some cases, additional documents may be required depending on the direction and bank requirements.

For individuals — it's possible. For legal entities — a contract is required under currency control regulations.

To comply with legal requirements, prevent risks, and ensure the correct processing of international settlements.

Risks depend on the jurisdiction and transaction structure. We account for limitations in advance and accompany payments at every stage to minimize risks.

Thanks to our experience in international settlements, an individual approach to each task, and comprehensive support at every stage.